It is recommended that you read this page and familiarize yourself with its content. We thank you for taking the time to do so and wish you a pleasant experience at PlaJapan. If the below is done, orders will ship the same day in the majority of instances. Please send us an e-mail with any questions not answered here. Shipping & Processing Methods:
PlaJapan gladly ships to anywhere in the world that United States Postal Service and United Parcel Service goes. Every order is securely packaged with generous amounts of bubble wrap, newspaper, or packing peanuts in high-quality boxes to protect your investment and insure a safe transit. To track the status of your shipment, Delivery Confirmation™ Service
is included at no additional cost for United States Postal Service (USPS)
shipments while Real-Time Tracking Service
is included at no additional cost for United Parcel Service (UPS)
shipments. For large domestic orders, we will require the recipient's signature for proof of delivery.
Listed below is the Schedule of Services and Associated Prices that we offer. Please Note:
Shipping times are in Business Days. Actual services and prices may vary. Shipping and Processing Price includes packaging, fuel, and labor surcharges. United States Postal Service (USPS) does not provide real-time tracking service except with Express Mail Service (EMS).
Will Call is free and anyone can come pickup their order at our Cerritos, California location. Ordering & Payment Methods:
- United States Postal Service (USPS)
- Express Mail Service (EMS) ranges from $12 to $30 for one to three CDs or DVDs and from $15 to $50 for one to three models. The Service includes Real-Time Tracking, Insurance up to $100, and Signature Confirmation™. EMS packages generally arrive the next day to major cities in the continental United States and second day delivery is guaranteed.
- Priority Mail ranges from $5 to $12 for one to three CDs or DVDs and from $7 to $20 for one to three models. These packages usually arrive in 1 to 3 business days.
- Parcel Post ranges from $5 to $10 for one to three CDs or DVDs and from $5 to $12 for one to three models. These packages usually arrive in 1 to 14 business days.
- Media Mail ranges from $4 to $7 and usually arrive in 1 to 14 business days.
- Bound Printed Material ranges from $5 to $8 and usually arrive in 1 to 14 business days. Generally for magazines and articles with advertisements.
- First Class Mail ranges from $3 to $5 and usually arrive in 1 to 14 business days. This Service is the most economical within the US. Available for orders weighing at most 6 ounces.
- United Parcel Service (UPS)
- Next Day Air features fast, reliable delivery to all 50 states and Puerto Rico, making it the right choice for all your overnight shipments. Guaranteed on-time delivery by 10:30 a.m., 12:00 noon, or the end of next business day depending on location. Saturday Delivery by 12:00 noon or 1:30 p.m. where guaranteed weekday delivery is either 10:30 a.m. or 12:00 noon, respectively. Some shipments to Alaska and Hawaii require additional time in transit.
- 2nd Day Air allows you additional flexibility for packages that don't require "overnight" delivery. Guaranteed delivery to all 50 states and Puerto Rico by the end of the second business day. Saturday Delivery by the end of the day where UPS Next Day Air is committed by 10:30 a.m. or 12:00 noon. Deliveries to certain locations in Alaska and Hawaii may require additional time in transit.
- 3 Day Select is the smart choice if you need to upgrade your Ground packages. Guaranteed delivery within three business days to and from every U.S. address in the 48 contiguous states.
- Ground provides day-specific delivery to destinations in the U.S. Guaranteed day of delivery to all 50 states and Puerto Rico.
- Shipping Insurance, though not included (except for EMS), is available upon request and is highly recommended since it's inexpensive and protects you from loss and damage. If you did not purchase shipping insurance and your order got lost or damaged during the shipping process, we will not be able to replace or refund it. Insurance is $4.99 for the first $50 and $1.50 per every additional $100 of item value. More information can be found on the Shipping Insurance page.
- E-Mail Orders:
If you would like to order through e-mail PlaJapan will gladly accommodate you. Please furnish us with a list of the item(s), item number(s), your complete shipping address and phone number. We will then e-mail an invoice and further details back to you within 24-hours.
- PayPal Orders:
For fastest service, it is Highly Recommended to pay using your PayPal account with a Confirmed Shipping Address. If ordering with an eCheck, please allow 7 business days for the eCheck to clear before we are able to ship your order.
- Credit Card Orders:
Please use the billing address on file with the credit card company as the shipping address. If you need the order shipped to another address, please e-mail us the Customer Service phone number on the back of your card so we can confirm your requested "ship to" address.
- Check/Money Orders:
For personal checks and money orders, please make the payment out to PlaJapan Co. and allow 10 business days for personal checks to clear.
- Bank Wire Transfer:
If payment is in the form of a bank wire transfer, please send us an e-mail and let us know that you plan to send a payment via bank wire transfer. Our service fee for paying via bank wire transfer from a domestic US source is $15.
- More Payment Methods:
If payment is in the form of store credit, MoneyGram or Western Union, please send us an e-mail and let us know that you plan to send a payment using one of these methods. We will reply with any additional relevant details in a timely manner.